Contact Us

Tracking Your Order

If you have already placed an order, please login to your account by clicking the "Order Status" link at the top of the page, here you can see the current status, any notes and tracking information which may help answer your question.

Underneath your order history are full tracking details of your order as well as details on the courier company delivering your parcel so that you can quickly and easily track online your parcel or telephone the courier company with any queries about your delivery.

If you have a question about an order click on the "View Messages" text to the right of your order details and you can send us a message relating to your order here ensuring you get the fastest service.

Courier Details


Telephone: 08451 552 552


Telephone: 08457 740 740


Telephone: 08445 560 560


Telephone: 0844 248 0844

Order Online

The fastest and most efficient way to order is online. Our prices displayed online include our online discount. This is the wholesale website and therefore all pages are shown excluding VAT. If you require our retail website please visit

Email Support

We offer fast, friendly support by email.


If you have already made an order and you are emailing about an order, please follow this link, login to your account, and click on "messages". This is the fastest way to get a response concerning your order.

Customer Services

Monday - Friday 10am - 4.00pm

From within the UK: 020 8689 6489
Outside of the UK: 0044 208 689 6489


Follow us on facebook to receive regular updates on our products and receive exclusive access to discount codes and promotions.

To be redirected to the Naturallythinking Facebook page, please click here

Visit our Carshalton Shop

Please come and visit our shop in Carshalton, Surrey where we offer treatments as well as products. Please note as it is a retail shop, the shop does not hold wholesale bulk. For wholesale bulk, please see details of our warehouse shop further down the page.

Carshalton Opening Hours

Monday: Closed
Tuesday - Friday: 10am - 5.30pm
Saturday: 9am - 5pm
Sunday: Closed

Carshalton Address

Naturallythinking, 7 High Street, Carshalton, Surrey, SM5 3AP

Carshalton Telephone

For massage appointments, shop opening times and shop queries. Please note the Carshalton shop cannot help you with internet queries as they do not have access to your order details.

Tel: 020 8773 3803

You are welcome to visit us at anytime, however if you plan on picking up or making a large order in the shop it is always advisable to telephone ahead or send us a message to ensure we have the stock at the shop.

Visit our Warehouse

You can order online and pickup your order from our warehouse. You can also browse our stock at our Warehouse and place an order. Please be aware that if you are in a hurry, that it is always advisable to place your order first online as there can be up to a 4 hour wait for larger orders placed whilst in our warehouse.

Naturallythinking, Unit 5, The Tramsheds, Coomber Way, Croydon, Surrey, CR0 4TQ.

Warehouse Opening Times

Monday - Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Warehouse Telephone

From within the UK: 020 8689 6489

Outside of the UK: 0044 208 689 6489