Shipping Methods & Delivery Costs

Shipping and Wholesale Delivery

United Kingdom

There is no minimum order. Free Delivery is available on Orders over £400.

There are additional surcharges for Highlands & Islands, these are shown at the time of placing your order.

We have our Standard service, Next Day and Warehouse Pickup options. Full pricing and details can be found by clicking here and here for Highland & Islands

Europe

We have very competitive shipping rates in Europe, with Free Delivery available on larger orders. Full pricing and details can be found by clicking here.

European Customers with a valid EU Vat number, please see details below (by clicking here) on how to pay without VAT

Rest of the World

We have a competitive Air shipping service to the Entire World (excluding Australia, Mexico, Thailand and Russia). We also offer a "by sea" shipping option to Hong Kong, Shanghai and Singapore.

If you have your own preference of courier, we are happy to arrange for your own shipping company to collect from us.

Please click here for more details

United Kingdom (excluding Highlands & Islands)

Free Delivery

Free Delivery is available on all orders over £400 to mainland United Kingdom. Delivery will be on our Standard service which has a delivery aim of 10 Working days (please note working days excludes Weekends and Public holidays). We always endeavor to ship your order as fast as possible to you, but in busy periods we cannot guarantee the date of Free delivery orders.

£Free

Standard Delivery

Standard Delivery is available on all orders with a delivery aim of 10 Working days (please note working days excludes Weekends and Public holidays). We always endeavor to ship your order as fast as possible to you, but in busy periods we cannot guarantee the date of Standard delivery orders.

£7.95

Next Day Delivery

Next day delivery is available for all orders. Next Day delivery is next working day, so excludes Weekends and Bank Holidays. For Next Working Day, the order needs to be placed before 1pm. For unbranded products, we cannot guarantee these will be shipped Next Day as they are often made to order. Please check our production schedule and stock online or email us (support@naturallythinking.eu) if you require unbranded products on next day delivery.

£14.95

Warehouse Pickup

You can select to pickup your order from our Warehouse. We do appreciate if you can place your order 24 hours before requiring it, we maybe able to accommodate faster orders, but please email us (support@naturallythinking.eu) to check whether you can pick-up same day. In addition we are happy to prepare an order for your own couriers to collect from our warehouse.

£Free

United Kingdom (Highlands & Islands)

Highlands & Islands Postcodes

We do not determine those areas which are counted as Highlands & Islands, this is determined by the couriers we use. The following is a list of postcodes which we count as Highlands & Islands in the UK.

ZE, TR25, TR23, TR22, TR21, PH, PA, KW, KA28, JE, KA27, GY, HS, IM, IV, BT, AB56, AB55, AB54, AB53, AB52, AB51, AB50, AB49, AB48, AB31, AB47, AB46, AB45, AB44, AB43, AB35, AB34, AB32, TR34, AB42, AB41, AB40, AB38, AB37, AB36, AB33

 

Standard Delivery

Standard Delivery is available on all orders with a delivery aim of 7 Working days (please note working days excludes Weekends and Public holidays).

We always endeavor to ship your order as fast as possible to you, but in busy periods we cannot guarantee the date of Standard delivery orders. Weight will be charged by actual weight or volumetric (whichever is the greater).

£13 for the first 20kg

add £10 per 20kg there-after

Speedy Delivery

Unfortunately we cannot guarantee next Next day delivery to the Highlands and Islands, however we have 2 day services. Our 2 Day delivery is 2 working days, so excludes Weekends and Bank Holidays. For 2 Day delivery, your order needs to be placed before 1pm. For unbranded products, we cannot guarantee these will be shipped straight away as they are often made to order. Please check our production schedule and stock online.

£24 for the first 20kg

add £10 per 20kg there-after

Customer Arranged Collection

If you have your own couriers, we are happy to work with them. We will email you to let you know when your parcel is ready for pick-up by your own courier. If you give them our contact details, we will arrange for your courier to collect your parcel from us.

£5

Europe

Understanding Delivery Pricing

Orders to mainland Europe are charged per 30kg and will be charged by weight or volumetric, whichever is greater. The table to the right shows the delivery time and cost for each European country.

Larger orders normally take up to 7 days to despatch. We also offer a priority despatch, the premium for the priority despatch. Priority despatch premium is an additional £15.

If you use your own courier, you can select to pick up your order from our Warehouse and send your own courier.

European Free Delivery

Free Delivery is available for large orders made to Europe. Please note that Free Deliveries deliveries will normally be made by Pallet. The table to the right shows the minimum order to get Free Delivery.

EU VAT Registered Customers

If you are a European Company and VAT Registered, please ensure you complete your VAT details in your customer details section (click here).

You will need to select from the your shipping country list, "ZRATE - Country Name" (these can be found at the end of the list of countries) for example if you are in Austria, instead of setting your shipping country to "Austria", you need to set your shipping country to "ZRATE Austria VAT Registered Company". This will ensure that you are not charged VAT.

Please note we manually verify every VAT number the first time your order, so your VAT number needs to be a valid EU number and match your business name.

Delivery Timetable & Cost

 

Country

Ireland

Austria

Belgium

Bosnia

Bulgaria

Canary Islands

Croatia

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Iceland

Italy

Latvia

Lithuania

Luxembourg

Netherlands

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Spain

Sweden

Switzerland

Transit

2 days

3 days

2 days

4 -6 days

4 - 7 days

3 - 5 days

4 - 6 days

4 - 6 days

3 days

4 - 5 days

4 - 5 days

2 - 3 days

2 -3 days

4 - 9 days

4 - 6 days

4 - 5 days

3 -4 days

3 - 4 days

4 - 6 days

4 - 6 days

2 days

4 -6 days

4 - 5 days

4 - 5 days

4 - 6 days

4 - 7 days

3 - 4 days

3 - 4 days

4 - 5 days

3 days

£/30kg

£12

£12

£12

£25

£25

£30

£25

£12

£12

£25

£25

£12

£12

£25

£15

£25*

£15

£15

£15

£12

£12

£25*

£15

£15

£25

£25*

£15

£15

£15

£25*

Free Delivery

£1500

£1500

£1500

£3000

£3000

£3000

£3000

£1500

£1500

£3000

£3000

£1500

£1500

£3000

£2000

£3000

£2000

£2000

£2000

£1500

£1500

£3000*

£2000

£2000

£3000

£3000*

£2000

£2000

£2000

£3000*

Rest of the World

We ship worldwide

We will ship to the majority of the worlds countries. The only countries we do not ship to are Australia, Mexico, Thailand and Russia and Nigeria where customs clearance problems make delivery unreliable.

The majority of our orders are shipped by DHL, DPD or Priority Mail service. For China, Hong Kong and Singapore we also offer a By Sea shipping service for economy, especially suitable for big, bulky orders that benefit considerably from this method.

No taxes are charged on International Orders.

You are responsible for your own duties and customs charges when the item arrives in your country (if applicable).

Air Shipping

These parcels are shipping by DHL or Priority Post Services. They are charged at a variable rate. When you add items to your shopping cart, at the bottom of the shopping cart page, you can get a live update to the price you will be charged.

Example Air Shipping

30kg to Hong Kong: £184.00

10kg to Japan: £95

NEW! Delivery by Sea

Unfortunately we cannot guarantee next Next day delivery to the Highlands and Islands, however we have 2 day services. Our 2 Day delivery is 2 working days, so excludes Weekends and Bank Holidays. For 2 Day delivery, your order needs to be placed before 1pm. For unbranded products, we cannot guarantee these will be shipped straight away as they are often made to order. Please check our production schedule and stock online.

£24 for the first 20kg

add £10 per 20kg there-after